How to Keep Coverage

Step 1: Update Your Contact Information

Keeping your contact information up to date is one of the most important steps to keeping your Medicaid coverage. The Michigan Department of Health and Human Services (MDHHS) must be able to reach you when it is time to renew your Medicaid benefits.

If your address, phone number, or email is not current, you may miss important renewal notices. Many people lose coverage simply because they did not receive a letter or message about their renewal.

Home Address

Update if you have moved to a new location.

Mailing Address

Ensure renewal notices reach you.

Phone Number

Keep current so MDHHS can contact you.

Email Address

Receive digital notices and updates.

Household Size

Report any changes in who lives with you.

Income

Report changes that may affect your coverage.

Even small changes can affect how MDHHS communicates with you about your coverage. Update your information right away if you move, change your phone number, start using a new email address, or have a change in household size or income — even if your renewal is not due yet.

Step 2: Check Your Renewal Status

Checking your renewal status helps you know when it is time to renew your Medicaid coverage and whether MDHHS needs information from you. Many people in Michigan must renew their Medicaid coverage to keep their health insurance. The Michigan Department of Health and Human Services (MDHHS) will notify you when it is time to renew.

Some people may need to renew every 6 months while others will need to renew every 12 months. MDHHS will tell you your exact renewal schedule.

Letter from MDHHS

Watch your mailbox for official renewal letters with your due date and instructions.

A man sits on the ground leaning on a couch and looks at his phone

Text or Electronic Notice

MDHHS may send a text or electronic notification alerting you that your renewal is coming up.

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MI Bridges Message

Log in to your MI Bridges account to read messages and check your renewal status online.

Step 3: Complete Your Renewal on Time

When it is time to renew your Medicaid coverage, MDHHS will send you renewal forms or a renewal notice. To keep your Medicaid coverage active, you must complete your renewal and return any requested information by the due date. Responding on time helps prevent interruptions in your health coverage.

What Happens

A man does paperwork. There are three icons circling around him.

What happens during Medicaid renewal?

During renewal, the Michigan Department of Health and Human Services (MDHHS) reviews your information to confirm that you still qualify for Medicaid coverage. You may be asked to:

complete renewal forms
confirm your household information
provide documents that verify your situation

If MDHHS receives the information they need, your coverage can continue.

How to Return

How to return your renewal?

You can return your renewal in several ways:

Online – Log in to MI Bridges and submit your renewal electronically.
By Mail – Mail your completed forms to the MDHHS office listed on your renewal paperwork.
By Fax – Fax your completed forms to the number listed on your renewal materials.
In Person – Visit your local MDHHS office to return your forms or receive help completing your renewal.

Need More Time

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Need more time to finish your renewal?

If you are missing a document or need more time to complete your renewal, contact your MDHHS specialist or local office before your due date. You may be able to request an extension.
Important things to remember:

Do not ignore the deadline
Request extra time if needed
Extensions may help you keep your coverage

Verification Checklist

What if I receive a Verification Checklist?

Sometimes MDHHS may ask for additional proof before completing your renewal. You may receive something called a Verification Checklist.

If this happens:

Read the checklist carefully
Gather the documents requested
Return the information as soon as possible

Responding quickly helps prevent delays or interruptions in your coverage.

Documents you may need

MDHHS may ask you to provide documents that verify your information. Send copies, not original documents. Examples of documents that may be requested include:

Identification or proof of age

Birth certificate
Driver's license
State identification card

Proof of income

Recent pay stubs
Tax return
Social Security benefit documentation
Veterans benefits documentation

Financial information (if requested)

Bank statements
Retirement account information
Other financial records

Citizenship or immigration documentation

Birth certificate
U.S. passport
Voter registration card
USCIS documentation

Disability documentation (if applicable)

Social Security Disability documentation
Other disability verification

Other insurance information

Health insurance ID cards
Medicare card

The exact documents requested may vary depending on your situation.

Manage Your Medicaid Online

MI Bridges is the State of Michigan's online portal where you can manage your Medicaid benefits. In MI Bridges, you can:

Update your contact information
Check your renewal date
Complete your Medicaid renewal
Upload requested documents

You will be directed to the State of Michigan MI Bridges website where you can update your information, check your renewal status, or renew your Medicaid.

A screenshot of the MI Bridges home page

Still Need Help?

If you still have questions or are not sure what to do next, we can help. Visit the Need Help page for answers to common problems, helpful resources, and a form to ask for support.

Coverage is Care is an initiative of Trinity Health Michigan that helps connect individuals with resources to maintain their health coverage. Medicaid eligibility and renewals are determined by MDHHS through MI Bridges.