Ena Osterhouse, a cardiothoracic physician’s assistant on the Mercy Health Mercy Campus in Muskegon, received the July Friends of Nursing Award due to quick response and willingness to help her colleagues.
When a bleeding patient was brought into the Emergency Department, Osterhouse offered to assist the nursing staff in caring for the patient, even though she was not assigned to his care.
The colleague who nominated Osterhouse said this about her qualities: “Ena is always willing to help and go above and beyond for all patients. She has an upbeat mood and brings joy to her work environment. We appreciate her!”
Congratulations, Ena, for setting an example for others about Mercy Health’s patient-centered care.