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EMS (Ambulance)

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What We Do

Trinity Health EMS is proud to provide reliable, high-quality ambulance service in Muskegon County and Grand Rapids, offering a wide range of services designed to support and care for the communities we serve.

Basic Life Support and Transfers/Transportation

Our Basic Life Support (BLS) ambulances respond to emergency calls and provide patient care throughout our service areas, working in conjunction with our Critical Care Paramedic (Echo) first response units when advanced interventions are needed.

In addition to emergency response, we provide transportation for patients who do not require Advanced Life Support (ALS) services, including transfers/transportation from hospitals to homes, nursing facilities, and between healthcare facilities.

Advanced Life Support

Our EMS professionals are licensed and specially trained to provide Advanced Life Support (ALS) care, including cardiac monitoring, airway management and intubation, oxygen therapy, intravenous (IV) access, medication administration, and other critical life-saving interventions. Our teams deliver advanced prehospital care to assess, stabilize, and treat patients during medical emergencies and transport.

Wheelchair Transportation

We offer the highest quality and personal care for wheelchair transports.

Patient Resources

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Pay Your Bill

For payment, please visit:

PayTrace
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Contact Us

If you have questions, please call:

231-720-1804

Office Hours: Monday–Friday, 8:00 a.m.– 4:30 p.m.

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Billing

For billing questions, please call:

203-293-2009

Please note: Our office is not staffed 24/7. For emergencies, call 911. For non-emergency assistance after hours, contact dispatch at 231-720-1911.

Education

We provide both Basic EMT and Paramedic training programs. Upon successful completion of these courses, graduates are eligible to become licensed Michigan EMS providers and obtain National Registry of Emergency Medical Technicians (NREMT) certification. These programs prepare students with the knowledge, skills, and clinical experience necessary to provide high-quality emergency medical care in a variety of healthcare and prehospital settings.

Certification Courses we offer:

  • ACLS – Advanced Cardiac Life Support
  • AHA - American Heart Association
  • HP CPR - Healthcare Provider Cardiopulmonary Resuscitation
  • PALS - Pediatric Advanced Life Support
  • PHTLS – Prehospital Trauma Life Support

For more information, please contact: Jeffrey Trosper, EMS Quality and Training Manager.