Humana
Important information for patients with Humana health insurance
Unfortunately, Trinity Health Michigan will no longer be included in Humana’s network on January 1, 2025. This impacts patients who are covered by a Humana Medicare Advantage plan for the 2025 benefit year.
We will not give up trying to reach a fair agreement with Humana. We know how important it is for you and your family to continue receiving care from the trusted doctors, nurses, and staff at Trinity Health. Below is important information for you to know, including how to tell Humana that your health care and relationship with Trinity Health is important.
We believe Health Comes First
We know how important it is for you and your family to receive care from the trusted doctors, nurses and staff at Trinity Health. As a not-for-profit, local care provider, we work tirelessly to care for our patients and communities. We also continue to reduce costs and implement efficiencies to ensure we can continue providing top-quality care to our patients. We are asking health insurers to put patients first just like we do. Without them doing their part, access to care is at risk.
Trinity Health Michigan provides high-quality care in our community while doing our part to make health care affordable – in 2023 alone, we've invested $200.1 million back to our local communities.
Meanwhile, Humana has made it increasingly difficult for us to invest in the medical innovations, technologies, and programs patients rely on by delaying patient care or refusing to pay for care altogether. As one of the nation’s largest and most profitable health insurers, we need Humana to protect patient care and access. We are asking Humana to put patient health over their wealth.
We are asking Humana to put patient health over their wealth. For us, Health Comes First.
Frequently Asked Questions
You deserve access to high-quality health care
At Trinity Health, we believe our community members deserve options for high-quality care, and we are proud to be one of Michigan’s most trusted health care providers. That’s why we’re working to protect our ability to serve patients for generations because health comes first.
If you do not find the answers to your negotiation-related questions on this site, please contact us directly via this website through our contact us page or call our patient line at (734) 325-9555. This website will be updated as our negotiations continue, so please check back for the most up-to-date information.
Unfortunately, Trinity Health will no longer be included in Humana’s network on January 1, 2025. This impacts patients who are covered by a Humana Medicare Advantage plan for the 2025 benefit year. Below, we’ve provided in-depth information to help our patients understand how this may affect them:
Trinity Health has been working diligently to secure a new agreement with Humana that more appropriately covers the true cost of the care we provide to patients with Humana Medicare Advantage plans.
At this time, our existing agreement has expired. Unfortunately, Trinity Health will no longer be included in Humana’s network on January 1, 2025. This impacts patients who are covered by a Humana Medicare Advantage plan for the 2025 benefit year. This means you may pay more out-of-pocket for the health care services you receive through Trinity Health moving forward.
Patients who receive health insurance coverage through a Humana Medicare Advantage plan are impacted. Humana no longer includes Trinity Health in your provider network on January 1, 2025.
Trinity Health Michigan hospitals, facilities, and employed providers are impacted by these contract negotiations.
We will not give up trying to reach a fair agreement with Humana. We know how important it is for you and your family to continue receiving care from the trusted doctors, nurses, and staff at Trinity Health. Your voice can make a difference. Call Humana and tell them your access to quality health care is more important than their profits.
A: No, our out-of-network status only affects patients covered by a Humana health plan. Trinity Health is in-network with many health plans, found here.
If you're receiving ongoing treatment, call the number on the back of your Humana insurance card to receive more information about Continuity of Care—you may be able to continue in-network care at Trinity Health.
If you are already admitted to the hospital prior to January 1, 2025, you will be covered at in-network rates through the end of your inpatient stay.
We understand some patients may have appointments scheduled on or after January 1, 2025. If this is the case, you should call Humana at the number on the back of your health insurance care to determine whether they will cover your procedure through Continuity of Care provisions.
You should always seek emergency care if you believe you are experiencing a medical emergency at the closest location to you. Regardless of our status with Humana, your care will be considered in-network until you are stabilized.
- Never delay care. You will always have in-network access to our emergency department. Regardless of our network status with Humana, you should always visit the closest emergency department if you experience a medical emergency.
- If you're receiving ongoing treatment, call the number on the back of your Humana insurance card to receive more information about Continuity of Care—you may be able to continue in-network care at Trinity Healthy.
- Call the number on the back of your insurance card and urge Humana to keep your in-network access to Trinity Health and its doctors.
- If you enrolled in Medicare Advantage for the 2025 benefit year, you may have options. For additional information about your Medicare insurance options, you can contact your insurance agent. We work with Medicare and many health plans including:
- Trinity Health Plan of Michigan
- Alliance Health and Life
- Blue Cross Blue Shield Michigan Medicare Plus Blue
- Blue Care Network Medicare Advantage
- HAP Medicare Plans
- Molina Healthcare of Michigan
- PHP Medicare Advantage**
- Wellcare Medicare Advantage
Call us at (734) 325-9555 to speak with someone directly or visit TrinityHealthMichigan.org/Humana.