Very friendly
T'was all good�
Very good experience
Very professional and pleasant good care
The best possible care. Kind, caring and fun staff… every staff person went above and beyond and the best professional doctor and team available in this field.
I am so thankful to have had such amazing & trusted care by such a great group, both professionally and as kind pll& caring people
Was a great experience. Dr Gillard even called to see how was doing that evening.... called to see how i
Very good at communicating what was taking place.
Dr called me at home to see how I was doing. A doctor has never done this before to me and I have had a lot of surgeries.
I appreciate the great care I received from everyone. Thank you!!!
Dr. Gillard was great when we had a Sunday emergency.
All was great. Thank You again for calling last evening Dr Gillard.
We like that the dr. Called at night to check up
Thank you Doctor for your expertise, &compassionate care
Doctor answered my texts and put my mind at ease about how I was healing
I'm happy
They were efficient but I didn't feel rushed through.
Thee best
Excellent.
Excellent, caring physician. Highly recommend
Thee best
Excellent experience
Dr. Went the extra mile..
Excellent surgeon. Excellent results. What more can I say
Dr. Gillard is awesome! Gracious, caring, thorough, and always responds to follow-up questions and phone calls. Puts his patients at ease and gives plenty of time in the appointment.
A family has seen this doctor/surgeon and had 100% confidence in his ability and was extremely impressed. He was referred to me by my dermatologist for MOHS surgery and she held him in the highest regard. He was everything they both told me he was and I am so happy this level of service is available
He took time to consider options for the need for stitches or let it heal naturally.
always encouraged us to call, send pictures of the wound, etc. and replied right away
Dr. Giller made me feel completely at ease with the MOHS surgery.
Dr. Gillard was very kind and great communication
All Good
Outstanding…patient and great followup (even called during the evening to ensure everything was ok)
The Doctor called me at home that night to check on me. Thought that was very nice!
The provider set me at ease before, during, and after the procedure.
I'll be back in march
Great
Everyone was very nice
the call in the evening was a nice and reassuring touch
Amazing
Wow, he's excellent! He even called that evening to ensure I was ok.
Highly recommend this practice and Doctor.
all around great experience
I liked that the doctor himself called me personally to check up on mr
Wonderful doctor
Overall a very satisfying experience
All staff was professional and experienced.
A1 practice.
The staff was very good, Dr Gillard was unacceptable.
Thank you!
Very professional and was great in explaining the procedure he was doing.
Dr. Montgomery and his staff are extremely knowledgeable, caring and flexible, I have been extremely satisfied with my results.
Very professional and great in explaining what he was doing.
I'll be going back in a week to have the stitches removed
Practice highly recommended,
This doctor is amazing thank you for having him there to care for me, Dr. Gillard
The facility was exceptional; clean, welcoming and organized. One of the finest and most professional offices we've ever been in.
extreme gratitude for the professional courtesy provided by this Dr above and beyond
Everything was explained and I felt very good about my recovery.
Dr. Gillard was very thorough with explanations of the steps during the surgical procedure.
call back at home was great
Very pleased with all personnel!
He's a great Dr.
Took the trouble to find an opening in his schedule to fit me in. Also appreciated that he telephoned later in the day to confirm that all was well.
We had a follow-up question and Dr. Gillard returned our call the same afternoon.
Appointment was provided on time and in professional and kind circumstances
The home phone call to follow up on how I was doing was thoughtful and made me feel like a person and not just a patient.
my wife had complications from surgery but Doctor Gillard, MD even opened his office when it should have been closed to treat and take care of my problems...in addition when surgery was originally done he called in the evening to make sure everything was okay.....I don't believe many doctors would go this far...Thanks
First time there and was very favorably impressed with the provider.
I new what they were doing and they were pleasant and really gave me what to expect as the day and week went by And the dr called me last nite to see how II was doing
Skillful and easy to work with
He is very professional not to mention knowledgeable, excellent care. This is coming from someone who works with many doctors. No question in my mind I would work with someone this him. Thank you
Very understanding and made me comfortable
Excellent experience for something no one wants to go through
Great care, always!
The waiting room was clean and the snacks where appreciated
I was the last appointment on Halloween. The office was backed up and I'm sure some of those young mothers needed to get home. But they were all very nice even though I left at 5:25. And thank you for the free samples.
I find Dr. Gillard very trustworthy.
I appreciated his conversation and explanations.
this doctor and staff cares about the patients....
Dr. Gillard is the Best Dermatologist.
Dr Gillard is first rate.
Dr. Gillard is an amazing doctor - professional, caring, competent
I have told many friends about Dr. Gillard and they all like him and his office as well!
Dr Gillard has great reputation, lives up to it
Excellent Provider. Felt totally well taken care of by the staff, surgical assistants and Dr. Gillard.
Top notch care!!
He explained everything well and listened to my concerns
Five star
Excellent Provider
I appreciated the snacks. I didn't have time for breakfast, so it was a nice surprise.
I loved every minute of my time there.
Very caring. Very knowledgeable. Explained everything very clearly
Once again, All staff were excellent.
Great doctor and excellent bed side manner. Explained very well.
I appreciated Dr. Gillard calling me personally following my Mohs surgery.
Expert level of practice
Dr Gillard was awesome! Thanks Doc!
Top notch
We felt that he actually cared about our feelings and pain.
Wish I could have had an appointment before 4 months.
I do not like that I had to wait so long for the surgery but realize there are many patients. Once I was seen everyone was helpful.
I appreciated the follow-up call that evening from Dr. Gillard.
very knowledgeable
Very positive experience, thank you
I wouldn't have highly recommended this provider to other individuals. My husband was very satisfied with his information, explanations, professional knowledge, compassion, and understanding. I did not feel he was pressuring or pushing me into any specific decisions.
Thanks Dr Gillard even took eh time to call me evening of surgery to see if I was doing Ok
just outstanding
Was made very comfortable, everyone was very nice and considerate
Such a clean, welcoming environment with knowledgeable, capable providers!
Excellent. Dr. Gillard is an exceptional doctor who treats his patients with total care and concern. Answering any questions, and explaining up front the entire procedure. One of the very best.
Excellent doctor and staff
I would definitely return, if needed and recommend
The procedure was pain free, even on the second day.
The entire time spent at IHA Dermatologic Surgery Associates we were given the time and attention that it took to get my situation taken care of.
Explained the upcoming surgery and explained as he operated.
I was impressed with the way i was treated and got a call at 8 o'clock at night from the doctor checking on how i was doing
I had a bleeder last night and called Dr Gillard. He responded immediately and I ultimately had to return to the office for him to take corrective treatment �
Excellent care and communication from everyone on the team!
Office, rest room and surgery room was clean and easy to maneuver. Nice to have the snack bar available.
Will know more in 4 weeks. Again Thank you 😊
I was very worried and everyone put me at ease.
Very professional and on time!
Everyone was caring and professional. n
Friendly, caring, real
every aspect of the appointment went well
I felt comfortable enough to call with a question about the healing process and the doctor called me back to explain to me.
Very caring, doctor
Dr. Gillard answered my question about another concern, and took the time to treat it.
Comfortable place to go fir surgery
I also appreciated the waiting room having refreshments and a footstool I could use to relax comfortably.
I'll be back next year.
Would definitely recommend this office
Excellent
He was timesharing his attention with multiple patients. I had to wait a longer time than I had to with another doctor performing a more complex procedure of the same type.
Clean office and nice snacks
Very good
It starts with me dermatologist and stayed great through the surgery
We had interesting conversation!
I would have appreciated more explanation about my role in what I should do for after care
Was my 3rd experience... all were very �
This is my second MOHS surgery with this office/doctor. I was well cared for and the whole process was efficient. Thank you!
It was very quick. Very professional and very friendly.
Very satisfied
He was very quick and friendley. He talked you through the procedure and even called me at home.
Dr. G and staff turned a very difficult situation for me into a pleasant experience. He took such good care of me that I left feeling so much better.
Checking by phone in evening was appreciated
The doctor called me at home to see how I was doing.
I prefer your staff over others to care for my surgeries.
Excellent care!
from the initial phone call to follow-up the staff is amazing
Thanks for good care.
Everyone I came in contact with made this one of my best experiences. The refreshments, was over the top too!
Best of the best. Wouldn't go anywhere else.
Dr Gillard and staff were great to deal with! Listened to questions and explained answers well, friendly and prompt. Comfortable and clean office / waiting area. Appreciated the follow up call to check on my condition. Thanks everyone!
Best of the best. Wouldn't go anywhere else.
Professional, competent, thorough and kind
Efficient and thorough. Appreciated the follow up call!
Made the experience very comfortable.
Appreciated the follow up call after procedure to check on me!
All good
Very happy with service provided
My experience with Dr. Gillard and his staff was excellent in every way. I highly recommend him to anyone who requires a MOHS procedure.
Excellent experience
Doc Gillard is very professional and knowledge cares about the patient. I would have no problem referring him to anybody.
Excellent
I would highly recommend Dr. Hillard and staff!
The doctor called me at home that night to make that everything was okay
Liked it when the Doctor calls you with the results.
With any other problems in my life will be my number one spot to go to love the care
He provided clear and understandable explanations. He provided examples about surgery. He appeared to understand my concerns and offer solutions/options. He appeared patient and was not rushed.
The provider goes beyond my expectations with information and competent care.
Very efficient and friendly
He took care of the issue and followed up with me the same evening. I'd recommend going there
Dr Gillard is a great communicator and very concerned about patient comfort
Excellent care
Always exceptional
Competent and careful.
Absolutely excellent.
Really appreciate the follow up call on the evening of my procedure ! Dr. Gillard!
Very Professional, courteous and thorough.
I was very satisfied with my entire care with this provider.
I was shown how to apply medicine and wrappings to the remains of skin removed.
Highly competent and kind!
Excellent experience
All great from this DR. and crew.
The doctor was excellent in every possible way.
read previous notes, all GREAT.
Thanks again for answering all my questions regarding my recovery and future things.
Very professional office and staff. All staff try to make you as comfortable and pain free as possible even in difficult cases. Even drinks and snacks for patients available in the waiting room!
Every step of the process focused at the customer and was professionally done
I'm so glad that I live in this community.
Thankyou so much
Thank you so much
they were all great
Returning May 6
Dr Gillard is so kind and is very thorough in his removal of my cancer. I highly recommend him and his staff for any treatment of cancer like what I had.
made me confident
I do wish to thank everyone who cared for me while having the Moh procedure.
A relief
Very efficient and professional practice. Thanks to all!
I really trust the doctor's skills. The staff are knowledgeable, caring and friendly. The whole atmosphere is comforting and welcoming.
Excellent.
Top notch !
Excellent and outstanding
Dr. Gillard was very thoughtful and caring. He explained everything he was going to do during the procedure. He also explained what to look for in the future. His extra effort of calling me that evening to see if everything was okay was so nice. He reasured me that if I hqd a problem to call him.
This is not the first time I have seen Dr. Gillard and I wouldn't go anywhere else. I think he is the best!
My highest recommendation!
This was my third experience with this doctor and everyone has gone very well.
Excellent
Dr. Gillard was very good at explaining options and describing what he was going to do during the procedure. Thus inspires confidence. And lessens anxiety.
Very good.
As a whole this is a very impressive practice, providing an atmosphere of comfort and competence
He even called me at home the evening of the surgery to check up on me. Amazing!
The Dr. was very careful to insure my comfort, knowledge and care.
great people
This dermatology practice is far superior to any other practice I've visited. Bar none!
Dr. Gillard and his staff did an exceptional job caring for me. He is an excellent surgeon and his assistants are very well qualified. I really liked the fact that he called me the night of my surgery to see how I was doing! No other physician has ever done that!!! If I need more surgery in the future, I'll definitely be returning!!!
Very caring professional who exhibits confidence and compassion.
I had to wait several months to see Dr. Gillard, but it was worth the wait. The entire office is run exceptionally well.
Outstanding!!
Dr. Gillard
I appreciated the call in the evening from Dr. Gillard and the fact that he provided both his home and cell phone numbers in case I had any issues.
Dr. was busy
He always calls the night of the procedure> Wow, that is awesome!!
In a stressful situation, the doctor and staff did their best in making me as comfortable as possible. Thank you so much.
Exceptional experience from beginning to end. All staff included.
I had been here before and was treated so very well by everyone, from the office staff to nurses and doctor.
Very professional
TOP NOTCH.
Excellent care
Makes me proud to work for Trinity Health
Excellent
Good job!!
Felt well taken care if
He did a really nice job
Dr. Gillard and his staff were excellent.
had to do a follow up a couple weeks after the surgery and results did pay off as healing was getting much better
Great team work!
Excellent staff!
Exceptional service.
Very thorough and thoughtful. Explained things in a manner that was easy to understand. Instilled confidence.
He called in the evening to see how I was doing.
Dr. Gillard is an excellent surgeon and has a wonderful staff!
Provided very detailed feedback on how the procedure was going.
I will be returning!
I would recommend Dr. Gillard . Explains every step and has great bedside manner. No complaints about his staff either.
My doctor even called me st home the night of my surgery… very few doctors do that.
I couldn't have asked for a better Dr. I felt like a person and not a number. I will definitely recommend Dr Gillard.
Dr. Gillard and staff were personable, caring, and from what I could tell, very competent.
He was amazing and made my surgery stress free. Called and checked on me after surgery. I was totally pleased with my visit
Excellent physician, explains everything he is going to do. Takes the time to call later in the day to follow-up.
This the 4th procedure I have had with Dr. Gillard, he is excellent!
The doctor greeted his receptionist when he came in ("good morning!"). Some wouldn't do that.
Dr. Gillard is a very skilled doctor who treated me with respect throughout the approximately 7-week process.
Appreciate Dr. Gillard calling me that night to check on me.
My wife and I were impressed by the caring Dr and staff purchased lunch for a mother and daughter that had been in the office 4 hours or more. Shows the caring and compassion of the Dr and staff.
They were prompt. Didn't feel rushed and answered my questions
Dr. Gillard is very professional and spends all the time needed with patients. I never felt rushed, all my questions and treatment options were discussed at length.
All over great!
Referral process was excellent, And a call in the evening from Dr. Gillard went beyond all expectations. Thank you.
Great office
Will definitely be a return patient if the need arises.
We will see how the final result is based on his cutting and stitching of the area
Great doctor
Only problem is they are scheduling 3-4 months o
Wasn't kept waiting too long.
great experience
Caring & Confident Doctor- so lucky to have Dr. Gillard
Dr. Called to check on patient that evening. Impressive.
limited availability time for scheduling return procedure
Dr Gillard called me the night of the surgery and took a call from me on the weekend about a concern. That's the type of personal care that is rare today.
Called me later that evening to aske how I was doing.
Very professional and explained everything so that I understand the procedure.
I cannot say enough good about this practice.
From beginning to end I felt very comfortable throughout the process.
He is one of the few docters that call and follow up with their patients.
Everything went very well and Dr. Gillard called last night to see how I was doing.
Highly recommend Dr. Gillard and his staff.
He did a follow-up call that evening to see how I was doing, which I liked.
I appreciated the filliw up phone call that evening
Very satisfied
I was greatly thankful that I was treated. (Very professional)
Will highly recommend this provider.
Excellent
they were good at their job timely friendly.
Even though it was my face, and I was concerned at time in the healing process, Dr always answered my question and was kind to me.
Dr. Gillard called the evening of my surgery to see how I was doing and if I had any questions.
I could not have experienced a better outcome. Everyone was extremely helpful and polite.
Very impressed to have received a post on call the night of my procedure
It impressed me that the doctor called that evening
Knowledgeable and good communicator. Made a difficult procedure as painless as possible. The only 'complaint' is that it took months to get the appointment. However, they were able to provide an earlier date due to a cancellation!
Loved the way everything they were doing was explained to me in detail.
Cosmetically good results.
All good.
Excellent
4th time to have surgery. He is always excellent.
The medical assistant was very professional and helpful.
Outstanding Doctor
Excellent communication , Kind and grntle.
I was very pleased with everything.
He called me at home that evening to check on me, and provided his home and mobile numbers for questions
A plus
Would recommend this facility very highly.
He even called me the evening after the procedure to see how I was doing. Also provided me with his home phone # in case I need to get in touch. Two highly exceptional things in my experience--even unique.
Excellent support staff
Dr. Gillard was very thorough in every aspect of my appointment.
Top notch professional in every aspect of medical care
On time
Can't imagine going to any other group for care
I hope that additional Mohs procedures won't be necessary, but if they are, I have complete confidence in Dr. Giillard.
My go to skin cancer Dr !!
The experience with all providers at this location is positive.
Caring and compassion
Monty is awesome. I'm also grateful to Stacy who was SO helpful. The first appointment available was December 5. Since I must have seemed anxious, she asked if I would like to be on a waiting list for a cancellation and I said YES!
I have seen Dr. Gillard a number of times and will continue to see him in the future. I know I am in good hands. I trust his work and judgment on everything I have had done. I would definitely recommend him to anyone that needs MOHS surgery ! He always explains what he will be doing in a way that you understand. He also has a great staff ! Very friendly, helpful and knowledgeable.
I cannot express the thanks to Dr Gillard and his team for the work they perform with patients requiring MOHS. I know his personal and professional attention to detail is unparalleled. An incredible physician and person to care as much as he does. My confidence in the procedure and his personal work ethic provides me with the highest confidence in the procedure and outcome.
I had to call after 2 weeks to get results of a biopsy
Took 3 months to get an appt. otherwise experience was great
A better place experience than I expected.
Dr. Gillard is a very down to earth person who treats his patients with respect and professionalism. He and his staff treat you as they want to be treated.
Dr. Gillard worked to make sure my incision would not leave a scar.
I also liked that De Gillard took the time to call me the evening of my surgery to check and make sure everything was going well. That is not common these days but is reassuring that he places the emphasis on his patients and their recoveries.
If I had understood the deepness of the area worked on, I would have considered other options.
The whole office staff and Dr genuinely cared about keeping me informed and my overall experience.
All staff was great
I really appreciated that the doctor called me at 8:30 p.m. on the night of my Moh's surgery to see how I was doing. Very impressive!
Dr. Gillard knows that people will be there a long time. He provides snacks and non alcoholic drinks.
My procedure was very stressful. This team helped me thru it gently.
Keep up the great work.
it was great
Appreciated the followup call at home.
Would use his servies again
Very kind and understanding.
Very Painful
Even did a follow up call in the evening after surgery to make sure all was good
Far and away the most outstanding Doctor and staff I have ever encountered.
The people doing prep work converse with me to help me relax. Find out about pets family etc.
A very positive experience at this facility.
I've been to this pro idea several times and each appointment has gone exceptionally well.
The staff is great
The experience was good and I left feeling confident in the treatment
Considering it was surgery a pleasant experience.
As busy as Dr Gillard is, we hope he knows how much he is appreciated. To receive a phone call from him means so much.
Everything was explained well. I felt confident that I was in good hands.
I was well taken care of by the doctor and his assistant
got very good care. very caring and concerned
All of my visits with Dr. Gillard have been outstanding. He always takes the time to explain what his procedures will be. I have been treated by other dermatologic surgeons but Dr. Gillard is the BEST dermatologic surgeon by far. I totally trust him with any decision he makes for my surgeries. I would not go anywhere else for my dermatology needs.
fast service and a very pleasent Doctor and staf
Good experience
Excellent practice and customer service!
I loved the fact that they provided snacks in the waiting room.
Did not understand the extent of this surgery, didn't understand my options. I was given medical advice from the receptionist answering the phone. Felt like they just wanted me to go away.
All staff, went out of their, to attend to any needs.
Both Dr. Gillard and his Associate listened with care and provided professional attention to detail. Thank you!
Very happy with my care.
Again I was treated quite well
Extremely pleased with Dr. Gillard. He is caring, respectful, and professional.
Dr Gillard and staff were great!
Doctor top notch
Dr. Gillard has always been very professional, thorough and caring on the 3 occasions that I've had surgery there.
Dr Gilliard is a great surgeon and Bill is the best assistant!
Each interaction I had with the people in this clinic was highly positive and relieved my anxiety greatly.
Service was excellent
Very personal and cares about his patients. Takes the time to call personally at night and check on us.
Doctor explained everything. Great Assistant very pleasant and helpful. great experience
If I need future dermatological surgery, I will without hesitation come to Dr. Gillard again.
good doctor
No complaints everyone was wonderful thanks
Great care, answered all my questions and concerns
The best staff and skin surgeon out there!
Very helpful in explaining my condition. Easy to schedule appointments and follow up.
This is the best dermatologist practice in Ann Arbor.
Provided excellent care.
Very professional
Very much appreciated the follow up phone call on his own time to check on me. That is unheard of in health care these days. A true gem!
I love Bill who is so compassionate towards the patient!
I'm very confident in my treatment.
Doctor and staff were great! Would highly recommend.
They had coffee and donuts
I asked about a spot on my lip. She told me what it was and offered to remove right them which she did. Did not take another appointment to have it removed.
Very pleased with my results and experience
He is great! Good thing cuz I see him a lot!!
I can't say enough how impressive the night time phone call from the doctor is.
called after hours to check on my condition. Shows concern.listens to questions.
I have seen Dr. Gillard on several occasions and will continue to see him in the future as he is one of the Dr.'s I have seen for all my skin cancers ! He is very pleasant and explains everything so I could understand it. His work is outstanding and I would and have highly recommended him to friends and family !
Very professional
Personable and professional in every respect
The wait was long but the service, once arrived, was very good
The doctor is very good at his job and explains his procedure.
This was my third MOHS surgery and I tell everyone how good he is and the care I receive.
Will definitely use him again if needed
Dr called that evening to make sure everything was okay!
Excellent professional treatment
Discharged from care but encouraged to call or return with questions or concerns.
I felt like I was well cared for.
I especially appreciate the after surgery call from Dr. Gillard.
Excellent care.
simply excellent
I felt that the doctor was very caring !
I liked the fact that he gave me three choices of treatment and then told me which one he recommended.
In addition to the quality of care (during the procedure), Dr Gillard personally called be the same evening of the procedure to see how I was doing.
Explained procedure and options for closure of wound thoroughly.
Getting a call at home is very unique and such a great experience.
Dr. Gillard and his staff are very professional and caring!
Great bedside manner.
I couldn't be more pleased.
Consult served to reinforce my feelings that I am in competent hands.
Thank you for taking such good care of me!
All of the staff was very kind and professional. The office waiting area was very comforting.
