MyChart
Our Care Sites
A provider helps rehabilitate an elderly woman's shoulder with a weight routine
Physical therapy services
Two teenage girls exercise at a Trinity Elite facility
Athletic development services
Our Care Sites
A provider helps rehabilitate an elderly woman's shoulder with a weight routine
Physical therapy services
Two teenage girls exercise at a Trinity Elite facility
Athletic development services
Josefina Shen, MD

Josefina Shen, MD

Endocrinology, Internal Medicine

Provider Groups

  • Trinity Health Medical Group

Primary Contact

(616) 685-3098

Services & Specialties

Areas of Specialization

  • Endocrinology
  • Internal Medicine

Locations & Contact

Primary Location

Trinity Health Medical Group, Diabetes and Endocrinology - Grand Rapids Campus

300 Lafayette SE
Ste 2045
Grand Rapids, MI 49503

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Medical Group, Diabetes and Endocrinology - Grand Rapids Campus

Also Affiliated With...

About

"My philosophy of care is patient centered. I put my patient's best interests first, regardless of insurance or other barriers to care."

Insurances Accepted

  • Aetna Cofinity Commercial
  • BCN HMO
  • BCN Medicaid HMO
  • BCN Medicare Advantage
  • BCN Partnered Product HMO
  • BCN Trinity Health Partners
  • Humana Medicare (PPO, POS, PFFS, HMO)
  • Meridian Medicaid
  • Meridian Medicare
  • Molina Medicaid
  • Molina Medicare Advantage
  • Physician Group Incentive Program PGIP
  • Priority Health Medicare
  • Together Health USH&L
  • Unitedhealthcare Community Plan
Show more

Conditions Treated

  • Diabetes and Endocrine

Education & Certifications

Education

Medical School:
Michigan State University College of Human Medicine

Fellowship:
Loyola University Stritch School of Medicine

Residency:
Loyola University Stritch School of Medicine

Board Certifications

American Board of Internal Medicine

Endocrinology, Diabetes and Metabolism, American Board of Internal Medicine

Provider Groups

Trinity Health Medical Group

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(275 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

73 Reviews

10/23/2025

I trust her that she is providing me with the best treatment for my problem.

10/23/2025

Dr. Shen is awesome. Very knowledgeable and explains things so clearly. She cares about me and what is happening with my husband who has stage 4 esophageal cancer. She is very kind and compassionate.

10/23/2025

Awesome doctor 👏🏻👏🏻👏🏻

10/22/2025

Dr. Shen takes the time to listen, problem solve and answer questions. When I asked for special steps in treatment to alleviate discomfort she listened and agreed to make it happen.

10/20/2025

Keep her!

10/16/2025

Excellent physician. Compassionate and always a smile.

10/13/2025

Dr. Shen’s patient charting is completed in a very timely manner.

09/29/2025

Thank you, Dr. Shen, for being so quick to respond and always willing to help!

09/25/2025

I've worked with Dr. Shen now for 3 years. I am adding Dr. Shen to the Michigan Thyroid Support Group of "Top Docs." "Most" endo's do not understand or feel comfortable with Functional Medicine but Dr. Shen is open minded, understanding and flexible enough and willing to meet where I am at. She understand my sitiuation and believes me and in me. I give her a FiVE STAR RATING!!!!

09/03/2025

Dr. Shen was very knowledgeable and friendly. She answered all my questions and was able to get me an appointment for an infusion while I was there saving me another trip and appointment.

09/03/2025

Answered all questions thoroughly

09/03/2025

Very through with treatment, explains everything well.

08/25/2025

One time she wanted me to take a go fund me page out for a new pump.

08/07/2025

She’s the sweetest person always smiling

08/06/2025

She rocks! Figured out I was sensitive to dairy and proposed a solution which worked. Very reassuring with information on my thyroid issues.

07/31/2025

She is knowledgeable, personable, I also feel she really cares

07/28/2025

She always takes time to carefully examine me, listens to any questions I have, and answers any questions I have. I would highly recommend her.

07/24/2025

Very professional, yet personable and caring.

07/02/2025

If you are looking for a great Dr. Check out Dr.Shen you won't be disappointed!😅

07/02/2025

Dr. Shen listens and helps. I was a mess with another provider in this office. When I transferred to Dr. Shen, I immediately began to feel much better and now the situation is well under control. She is wonderful !!

06/30/2025

She has always treated my problems and myself very well.

06/25/2025

Everyone I had contact with from start to finish was "super-duper"!!!!

06/09/2025

I let everyone know if they need an endocrinologist, Dr Shen is the one.

06/04/2025

My appointment went very well

05/29/2025

Always feel that I’ve received the best possible care.

05/28/2025

Very friendly and knowledgeable

05/28/2025

It went acceptionally well including the time I was there

05/22/2025

Satisfied

05/19/2025

Very courteous about having a follower in the room.

05/19/2025

Dr. Shen has been a valued provider for many years.....trust and admiration

05/12/2025

Dr. Shen has been the best Endrocrine specialist who has ever treated me….in over 40 years!

05/08/2025

everything was good

05/05/2025

We had an informative conversation about ketchup

04/23/2025

Everyone was very efficient. I wasn't kept waiting at all.

04/17/2025

Never have I felt rushed during an appointment with Dr. Shen.

04/16/2025

I'm very confident in care

03/27/2025

No complaints

03/05/2025

Dr Shen knows her stuff and I trust her!

02/19/2025

Our conversation gave me confidence in changing my behavior.

02/13/2025

It was great

02/06/2025

Spent an hour on the appt.! Offered treatment options.

02/05/2025

I am appreciative of the time spent with me and after just having major back surgery she was willing to do a virtual visit rather than me having to come in!

01/06/2025

genuine interest and concern

12/18/2024

even though my A1C is been very improved she was insisting on getting me more medicine

12/04/2024

I was positively impressed with my visit and the providers.

11/21/2024

Dr. Shen and nurse are an ideal team. I cannot imagine how they could improve. Our conversations are useful and meaningful and not just a professional dispensing information to an amateur.

11/13/2024

Dr. Shen and her staff were fantastic.

10/30/2024

She showed great interest in the progress I am making with my treatment plan.

10/24/2024

Very helpful with all the information we received

10/23/2024

Dr. Shen is my third endocrinologist and the first to listen to me. Excellent part of your staff.

10/16/2024

Keep up the good work.

10/14/2024

Dr. Shen takes in consideration all my health problems in dealing with my osteoporosis.

10/09/2024

Wonderful physician who was able to find the right combination for keeping my thyroid in the acceptable range. (I spent 15 plus years with my general physician who never figured out my dosage correctly, until I asked for a referral to St Mary's, from Muskegon Trinity

09/25/2024

Very positive experience.

09/23/2024

I feel very comfortable with Dr Shen

09/12/2024

I asked Dr. Shen her opinion on my being a bone marrow donor and she graciously gave me the info. I needed

08/22/2024

Appreciate that you as a patient are LISTEN TO.

08/08/2024

Dr. Shen is super. She seems very knowledgeable about caring for patients with osteoporosis

07/24/2024

When I told Dr. Shen we may be moving out of the area she provided me with names of practitioners we may want to transfer my care to.r

07/18/2024

they were courteous they were played they explained everything love this place

07/18/2024

I'm very glad to have her as my provider!

06/12/2024

You are the best Dr Shen!

05/20/2024

Dr Shen is excellent and really takes her time and listens to your concerns

05/09/2024

Very caring person and thiro

05/08/2024

Thanks so much for your expert care

04/29/2024

Check in line was long! I appreciate that I was able to complete paperwork ahead of time. It appears not everyone does.

04/18/2024

Provider is the best.

04/10/2024

Never have I felt rushed in an appointment with Dr. Shen. She is always so focused during the entire appointment.

03/25/2024

My thyroid medication levels are difficult to manage. Dr. Shen does an excellent job with this and has great understanding of my views.

01/25/2024

Excellent doctor

01/24/2024

I love all the staff from the receptionist, nurses and my Doctor

01/22/2024

I love Dr. Shen!

01/08/2024

Thank you for taking good care of me and getting my results as soon as you got them.
Show more