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A provider helps rehabilitate an elderly woman's shoulder with a weight routine
Physical therapy services
Two teenage girls exercise at a Trinity Elite facility
Athletic development services
Our Care Sites
A provider helps rehabilitate an elderly woman's shoulder with a weight routine
Physical therapy services
Two teenage girls exercise at a Trinity Elite facility
Athletic development services
Jeff Cross, MD

Jeff Cross, MD

Orthopedic Surgery

Provider Groups

  • Trinity Health IHA Medical Group

Primary Contact

(616) 465-5910
Accepting New Patients
Provider Groups
  • Trinity Health IHA Medical Group

Primary Contact
(616) 465-5910

Services & Specialties

Areas of Specialization

  • Orthopedic Surgery

Locations & Contact

Primary Location

Trinity Health Medical Group, Orthopedics - Byron Center

2373 64th St SW
Ste 2500
Byron Center, MI 49315

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Medical Group, Orthopedics - Byron Center

Trinity Health Medical Group, Orthopedics - Grand Rapids

200 Jefferson Ave SE
Grand Rapids, MI 49503

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Medical Group, Orthopedics - Grand Rapids

Also Affiliated With...

Insurances Accepted

  • Aetna
  • Aetna (Medicare Advantage)
  • Aetna Better Health Medicaid
  • Aetna Commercial ALL PLANS
  • Aetna Medicare Advantage ALL PLANS
  • AllyAllign
  • ASR Health Benefits
  • BCBS Michigan (Medicare Advantage)
  • BCBS of Michigan Federal / Traditional
  • BCBS of Michigan Medicare Advantage PPO
  • BCBS of Michigan PPO Commercial
  • BCN Medicare Advantage
  • BCN of Michigan HMO
  • BCN of Michigan M Premier Care HMO
  • Blue Care Network of Michigan
  • Blue Cross Complete of Michigan
  • Blue Cross Complete of Michigan - Medicaid
  • BlueCross Blue Shield Michigan
  • Care Access Health Plan
  • Cigna + Oscar
  • Cofinity
  • Cofinity (Network)
  • Community Care
  • HAP Alliance Health & Life Commercial
  • HAP Alliance Health & Life Medicare Advantage
  • HAP Empowered (Medicaid)
  • Health Alliance Plan of Michigan
  • Humana
  • Humana Medicare Advantage ALL PLANS
  • McLaren Commercial ALL PLANS
  • McLaren Health Plan
  • McLaren Medicaid
  • McLaren Medicare Advantage ALL PLANS
  • Medicaid - Michigan
  • Medicaid Michigan
  • Medicare (Traditional)
  • Medicare Michigan
  • Meridian Commercial ALL PLANS
  • Meridian Health Plan
  • Meridian Medicaid
  • Molina Healthcare of Michigan
  • Molina Medicaid
  • Multiplan Network
  • Multiplan PHCS (Network)
  • Physicians Health Plan (PHP)
  • Physicians Health Plan (PHP) Medicare Advantage
  • Physicians Health Plan (PHP) Michigan Cares Network
  • Priority Health
  • Priority Health / Cigna Commercial
  • Priority Health / Cigna Medicare Advantage
  • Priority Health Medicaid
  • Priority Health Medicare
  • Railroad Medicare
  • Railroad Medicare Michigan
  • Tricare (Humana Military) Non-Prime Plans
  • TRICARE (Humana Military) Prime
  • Tricare Humana Military
  • Tricare Prime Remote
  • Trinity Health
  • United Healthcare
  • United Healthcare Commercial ALL PLANS
  • United Healthcare Community Plan (Medicaid)
  • UnitedHealthcare Community Plan Michigan
  • Veterans Affairs Community Care Network
  • Veterans Choice Program
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Education & Certifications

Education

Medical School:
Oakland University

Fellowship:
Brigham and Women's Hospital

Residency:
University of Toledo College of Medicine

Provider Groups

Trinity Health IHA Medical Group

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(157 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

56 Reviews

12/12/2025

Excellent bed side manor, completely trustworthy, very knowledgeable in his field, great personality.

12/11/2025

Knowledgeable, professional, and good communicator

12/10/2025

On can see that he has empathy for his patients and can relate to their individual circumstances.

12/10/2025

Was impressed with his call before and the day after my surgery, on a Saturday. He was very thoughtful and concerned about my outcome

12/03/2025

Dr Cross is the best.

11/30/2025

Completamente pocitiva

11/24/2025

Took time to answer and discuss questions; very patient. Would highly recommend to anyone.

11/19/2025

If I do need to see him again, I look forward to the encounter.

11/19/2025

Es una linda persona que me escucho con atencion y dispocicion!

11/19/2025

always seemed professional and answered all goals and questions for rehab.

11/17/2025

I feel I'm in good hands with Dr. Cross. He's friendly, knowledgeable and caring. The first time I met Dr. Cross, I went to him for my arthritis in my left knee and hip. I was so impressed that he immediately spotted something wrong with my right hip from the x-rays. I had the right hip replaced in 2018 by another surgeon. It's been very painful every since the surgery. I've been back to that surgeon numerous times as well as 3 others hoping someone could help me. Dr. Cross immediately could see the cup was lose and even showed me on the X-Ray. That surgery is next.

11/06/2025

Dr Cross is an excellent doctor! He is very thorough and explains things well! He listens well, and is kind and considerate!

11/05/2025

Best Doctor ever!

11/05/2025

Excellent doctor! He listened very well, kind and considerate!

11/05/2025

Very professional.

11/03/2025

knowledgeable and very effective communicator and listener

10/31/2025

Excellent, Educated Young Doctor. Very knowledgeable!

10/30/2025

The receptionist and other persons on the medical team, are pleasant and helpful.

10/23/2025

Dr. Cross is an excellent surgeon!

10/23/2025

Caring and compassionate

10/22/2025

Dr.Cross is excellent with his work. Also, he is a kind and caring person.

10/15/2025

Good thorough visit. First time I’ve meant him and he is off to being a great physician. I’m 84 and the new ones always look so young but he was excellent in covering my situationI’d certainly ask for him if further help is needed

10/06/2025

He was compassionate and easy to understand.

10/03/2025

I had a knee replacement 6 years ago by another surgeon. Dr. Cross recently replaced my left knee three weeks ago. I was very impressed with his knowledge and skills immediately. I feel like I'm further ahead and doing so much better compared to my experience 6 years ago. Thank you Dr. Cross!

10/02/2025

I immediately liked Dr. Cross and had confidence in his knowledge and skills. It's been three weeks since my knee replacement and I'm very pleased with the results.

10/02/2025

Always answers my questions and tells me to call his office if I have any other questions.

09/15/2025

Would recommend his services to anyone

09/10/2025

Respectful, courteous, well explained so I understood , & listened to me.

09/04/2025

He's very good. I would chose him at any time

09/03/2025

Very personable, communicates clearly and concisely. Just relates well to his patients.

08/28/2025

Dr. Cross has been very involved from my first visit in preparation for my hip replacement surgery. Explaining each step and answering every question I had in detail. He gave me the feeling I was in good hands throughout my whole experience. 12 weeks later everything he said came to fruition. Walking out of Dr. Cross’ office that day, so glad I didn’t wait any longer. It has given me a new lease on life! Very much appreciated,

08/27/2025

Brilliant, kind & caring.

08/22/2025

very good at explaining things and making sure the patient understands the procedure needed. Also very caring about his patients well being.

08/13/2025

Again, he is a very skilled surgeon. He is kind and listens to his patients. I cannot think of a Dr. close to his level in all areas.Trinity is blessed to employ him.

08/07/2025

Dr Cross is an exceptional doctor. I trust my health with him knowing what us in my best interest. He takes time to explain each time I receive injections in my knees.

07/30/2025

Great job on my questions and surgery appt.

07/30/2025

Excellent provider who does his very best work to help others in time of need... He's the best!!!

07/21/2025

Perhaps you could have other doctors shadow him to learn how to act like a human speaking to another human.

07/14/2025

Excellent Dr and I will recommend him to others if the situation comes up.

07/02/2025

He is excellent.

06/25/2025

"Compassionate care" is accurate.

06/25/2025

Would want Dr. Cross to do my surgery for the other hip.

06/12/2025

Dr. Cross is very thorough and takes time to address any questions or concerns. He makes sure you have everything you need to be successful in your procedure and recovery.

06/05/2025

Looking forward to my upcoming surgery, with Dr Cross.

05/24/2025

Very good Dr. Look forward to his helping me.

05/21/2025

Trinity is a great Hospital!

05/01/2025

excellent doctor

04/30/2025

doc cross, excellent doctor

04/23/2025

We went to the wrong address, when got to the right office, everyone was pleasant

04/21/2025

All good because i was treated as someone who deserved to be treated.

03/11/2025

If I need another surgery in the future, I will definitely call on Dr. Cross.

03/03/2025

Everything okay

02/24/2025

I recommended him to all my Facebook friends, and family members

02/05/2025

He put me at ease with his manor and I have complete that he will operate on me with utmost skill and attention.

01/30/2025

He looks too young but we were put at ease quickly by his knowledge and confidence

01/06/2025

Dr. Cross is very caring and concerned about my concerns.
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