She was very good.
Thanks to her.
Very good!!!
Provider did fine but whole idea had no reason for being done
It was nice meeting her and appreciated that she filled in for Tim Pipe for the pre-Op exam.
She explained things to me in easy to understand manner
She was very helpful. Thank you Lisa!
She was able to diagnose my problem and prescribe the right medication
She was very professional, knowledgeable to my situation, explained things where I understood them. I felt at ease with her and my visit grateful I could get in when I did. My results came in quickly I'm very happy. She also replied to my message quickly for the questions I had about my diagnosis.
She was attentive and responsive.
As I mentioned prior, I was very impressed with Lisa’s immediate diagnosis that my wound was infected, and she knew exactly the route. I should go to clear it up and save off any serious problems. And despite being busy, I didn’t feel rushed at all.
She is very knowledgeable, thorough and easy to relate information to and understand what she is saying in return.
Very friendly and respectful
She was very nice and helpful and answered all my questions.
This virtual visit experience seemed unnecessary, redundant and time-consuming because my primary care physician has this information and I also filled out a complete questionnaire on line before I talked to Ms Cook.
She listen to my concerns
Virtual really was convenient as I was just discharged from assisted living .
Very pleasant to speak with very professional
Lisa Cook listens to concerns and provides answers and suggestions as needed.
She did a great job
Lisa is very easy to talk to about any concerns I might have about my health and addressed any issues about my well-being. We reviewed my medical prescriptions and up coming vaccinations that might be needed she answered all my questions and concerns ,stated I could call her back with if needed.I felt it was a good visit and review with this provider.
My wife and I were together during this visit. The initial attempt via computer was not successful, so it was conducted via telephone.
I would be happy to have Lisa at any appt
She is a professional
Very concerned and polite.
Nothing I can think of.
Very nice experience
She was very kind and compassionate and really cared about me
She's unable to prescribe narcotics and wouldn't ok anything else. Feeling empathy for those struggling with kidney stone pain and pawned it to another doctor and this was a Friday so more waiting.
The one things Lisa could have done better would have been to ask if i had any other concerns before they prepared to leave.
I was confused about the need for this virtual appointment. 2 hours after this virtual appointment I received a text that I had to show up for an appointment with Lisa Cook. Calling in to say I had already talked to her, the phone person was adamant that I had to keep this appointment. After pressing her she said it was a phone call that would happen at 2:15 pm. No call happened. When Lisa and others complete their calls ( as L did calling me 2 hours early ) she / others need to indicate it’s completed.
She never asked me if I had any questions except if I had a means of measuring my blood presure, When I said, "No" there was no further comment nor suggestion.
She is nice, with warm voice, accommodating
Keep up the good work!
Excellent experience!
She was great, I’m old school though and prefer in office visits.
Lisa was a very good listener.
I was very pleased with my appointment. She was easy to talk to and answered all my questions.
Calling me to ask me questions that you already have is a waste of time and your money. Why did this happen??
Dr Ritsema is a very kind & compassionate Doctor. Very easy to talk to.
courteous and informative. Thorough.
The NP I spoke with was fine - it was the person before her that called to repeat all the questions that I didn’t appreciate.
Very well
Not really sure why this appointment was necessary. I was seeing my provider this week.
Great & professional
She was easy to talk to.
She did a good job with the questions.
All in all it was a positive experience.
All Good!
As I said, this wellness visit was a total waste of time. I regret that my insurance company had to pay anything for this. I view it as a Trinity Health money grab. Nothing less. Nothing more. Please don’t ever ask me or my wife to do this again!!!!!!!!!
My experience could not have been better!
Phone meeting went very well
Awesome
Curious And Pleasant
What I expect for a quality experience
