Know Where to Go!
Check Your Symptoms.
When a sudden illness or injury happens, you want care as quickly as possible. Not every health concern is life threatening, and choosing the right place to go can help you get the care you need sooner.
Select your symptom below to find the best place to start your care.
Back Pain
It’s been bothering me for a while or comes and goes.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
It’s hurts, but I can still move and function.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
I can barely move, or the pain started after a fall or injury.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
Cold & Flu Symptoms
Low-grade symptoms or follow-up care.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
Fever, cough, sore throat, body aches, fatigue.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
Trouble breathing, chest pain, confusion, or very high fever.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
Sprain or Strain
Pain that hasn't gone away over time.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
Sprain, strain, swelling, pain but able to move.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
Broken bone, heavy bleeding, severe pain, or a bad fall.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
Urinary Tract Infection
Previous UTIs or ongoing symptoms.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
Burning, frequent urination, pelvic discomfort.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
High fever, severe abdominal pain, vomiting.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
Rash or Skin Issue
Chronic rash or follow-up treatment.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
Redness, itching, possible infection, insect bites.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
Rapid swelling, trouble breathing, severe burns.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
Abdominal/Stomach Pain
Chronic or recurring symptoms.
Schedule with Your Provider
For non life threatening concerns, start by calling your primary care provider. Your provider knows your health history and can help guide you to the most appropriate care option for your needs.
Cramping, nausea, stomach discomfort.
Save Your Spot with Urgent Care or Virtual Urgent Care
Visit urgent care for minor illnesses or injuries that aren’t life threatening, especially when care is needed outside your primary care provider’s regular hours.
Intense pain, vomiting, or fever.
Go to the Emergency Room
Emergency care is best reserved for severe symptoms or life threatening conditions. Emergency physicians specialize in diagnosing, treating, and stabilizing serious medical situations. After your condition is stabilized, they will typically refer you back to your primary care provider or specialist for any follow up care.
This tool is for informational purposes only and does not provide a medical diagnosis. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Primary Care
Primary care with a Trinity Health provider is a lifelong partnership focused on your physical, mental, and emotional well-being through comprehensive, coordinated, and preventive care. It serves patients of all ages and offers convenient access options such as same or next-day appointments, virtual visits, extended hours, and broad insurance and financial support. Click below to learn more about our Primary Care services.
Urgent Care
Urgent care with Trinity Health and Trinity Health IHA Medical Group provides convenient, walk-in care for adults and children with non-life-threatening illnesses and injuries, as well as sports physicals and vaccinations, available seven days a week with online “Save Your Spot” options. Virtual Urgent Care offers secure, same-day access to a trusted Trinity Health provider from anywhere, making it easy to get care when you’re on the go or unable to visit in person. Click below to learn more about our Urgent Care and Virtual Care Services.
Emergency
Emergency care with Trinity Health ensures you have access to the right level of care when you need it most, whether it’s a true emergency, routine concern, or something in between. Trinity Health offers a full spectrum of care options so you can get timely, appropriate care even when your primary care provider isn’t available. Click below to learn more about our Emergency Care services.
Still have questions?
As a Trinity Health primary care patient, you can call your office directly and speak to the 24-hour nurse triage team, who can help determine the next steps and best location for care.
Download our When to Visit flyer in English or Spanish as a quick reference at home.
